Returns & Exchanges

At Ripon Family, we want your fashion find to be the perfect fit for your lifestyle. If you are not completely satisfied, you can return or exchange your unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.